At this time, it isn’t possible to edit the date, time, or care instructions for confirmed SitByCare On Demand booking. However, we’ve got some workarounds you can follow to ensure that your request includes all of your needs! Check out the tips below.
Including last-minute notes for your Health Sitter
Need to add a few more details about your upcoming booking? Follow up with your health Sitter directly via SitByCare Messages and add any additional notes that weren’t included at the time of your request.
Changing the date and/or time of your booking
To change the date or start time of your booking, contact your Health Sitter to see if they’re available for the adjusted date and time. If they are, contact SitByCare Support and we’ll update the booking for you.
If your Health Sitter is unavailable for the new dates, submit a cancellation request. Once you cancel your current booking, create a new request for the new date and time.