When will I be charged for a service?

Your card is charged at the time of booking, similar to reserving a flight. SitByCare holds onto the funds and releases payment to your Health Sitter two days after the service is complete.

If a provider does not accept your request, any processing charges will be dropped from your bank account.

Important: Booking and paying on SitByCare is required, per our Terms of Service. Never pay by cash or check—this could expose you to fraud and makes your booking ineligible for the SitByCare Guarantee and 24/7 support. Go here for a step-by-step guide on how to book and pay on SitByCare.