While it’s not ideal, every once in awhile a Health Sitter may need to cancel a booking. Don’t worry—we’ve got your back.
- You will be refunded in full. If your Health Sitter is unable to fulfill a booking and initiates a cancellation, you’ll see a full refund to your account.
- You’re covered by reservation protection. If your Health Sitter cancels within seven days of the first day of the booking, we’ll do everything we can to help find you a replacement Health Sitter. Check out our Terms of Service for more detailed information.