What are the best practices when preparing to meet a client?

Here are some best practices for preparing to meet clients:

Avoid surprises.

Make yourself familiar with the clients needs and preferences.

Ask questions about the client’s personality/behavior.


Ask about special care instructions.

This allows you have a clear understanding of the clients needs for the booking. Clients can include instructions and requests on their SitByCare profile.


Clarify expectations

Make sure that both you and the client understand all expectations about the booking.


Trust your instincts.

After preparing, if you feel comfortable with the client and their expectations, then it’s probably a good fit. If you don’t feel comfortable—whatever the reason—be up front and let them know it isn’t the right fit.