How do I review my payments from my SitByCare bookings?

Keeping track of your payments through SitByCare is easy. You can get payment details on every stay or walk you’ve booked, all through your Payment History.

1. Navigate to your Dashboardby selecting your name in the upper right corner of your screen. 

2. Under SitByCare Balance, select View Payments & Promo Codes.

3. Your payment history is broken into five tabs; Earnings, Pending Earnings, Withdrawals, Payments, & Other. Each tab has a complete list of all corresponding payments or bookings. They are sorted by date.

Here’s a breakdown of each section:

  • Earnings: All of your completed bookings.
  • Pending Earnings: Your current or upcoming bookings, that have not yet been paid out yet.
  • Withdrawals: Funds that you’ve transferred out of Rover via check or PayPal.
  • Payments: Bookings that have been completed for your own pets to a Rover sitter.
  • Other: Coupons and any other miscellaneous account charges.

4. On the right side of the page you’ll also see your current SitByCare Balance, Withdrawal History by Year, External Withdrawal History*, and Donations.