How do I get paid for bookings?

The Payments section of your account allows you to view, manage, and withdraw funds for completed bookings. Payments for SitByCare bookings will be available for withdrawal 2 days after you successfully complete a service. 

Add Payment Method.

Withdraw Money.

View Payment History

Add a payment method

You’ll need to add a payment method to your SitByCare account before you can withdraw money from your SitByCare balance. Here’s how to add this information:

1. Sign in to your SitByCare account and select your name at the top of the page, then select Dashboard from the dropdown menu.

2. Under SitByCare Balance, select to view payments & Promo Codes.

3. Select + Add Account.

4. Choose your payment type. Select PayPal or Check.
Note: Sitters in Canada will need to receive payments via PayPal.

5. Fill out the remaining fields, then hit Submit.

Withdraw money

You’ll see funds available for withdrawal in the SitByCare Balance section of your account. Here’s how to withdraw money:

Rover app

1. Tap the menu or More icon in the SitByCare app.

2. Tap Payments.

3. Tap Withdraw Money.

4. Choose your payment method: PayPal or check.

  • Payments redeemed via PayPal are released within 1-4 days, with no fees.
  • Checks take up to 5 business days to process, up to 20 days to arrive, and incur a $2 fee.

5. Once you’ve chosen your payment method and filled out the form, tap Submit.

6. Tap Request Payment.

Computer

1. Sign in to your SitByCare account and select your name at the top of the page, then select dashboard from the dropdown menu.

2. Select Withdraw Money under the SitByCare Balance section of your account. 

3. Review the payment method information to verify that your payment information is accurate, then select Withdraw via PayPal or Check.

Note about PayPal payments: SitByCare will deposit the funds to your listed PayPal account, but you need to visit your PayPal account and manually withdraw those funds to receive payment.

If you’re having issues with PayPal, please make sure you have the correct PayPal email address listed on file with your account. If you continue to have issues, please contact PayPal directly.

View payment history

To view your payment history from the SitByCare app, tap More > Payments. Scroll to the bottom to view your payment history.

To view this information from a computer, select, view payments& promo codes under SitByCare Balance.

You’ll end up on your payment history page. There you can view all of your completed bookings, payments for services, withdrawals of earnings, and your withdrawal history by year (that’s important for tax purposes).